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Terms & Conditions

The terms that apply when you use Asset Movers Australia's website and services.

Last updated: 2026

1. Agreement to Terms

These Terms and Conditions ("Terms") govern your use of the Asset Movers Australia website and the vehicle and asset relocation services we provide. By requesting a quote, making a booking or using our services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

2. Quotes and Bookings

Quotes are provided based on the information you supply, including vehicle or asset type, dimensions, condition and pickup and delivery locations. Quotes are estimates and may be adjusted if the actual details differ from those provided.

A booking is confirmed once we have accepted your request and, where applicable, received any required deposit or payment.

3. Pricing and Payment

All prices are in Australian dollars (AUD) and, unless stated otherwise, are inclusive of GST. Payment terms will be advised at the time of booking. We reserve the right to withhold delivery until payment has been received in full.

Additional charges may apply for changes to the booking, waiting time, redelivery, storage, or access difficulties at pickup or delivery locations.

4. Customer Responsibilities

You are responsible for ensuring that the information you provide is accurate and complete, that the vehicle or asset is available for collection at the agreed time, and that it is safe and legal to transport.

Personal belongings should be removed prior to transport. We are not responsible for loss of or damage to personal items left inside a vehicle or asset.

5. Insurance and Liability

We carry insurance for goods in transit as described at the time of booking. Cover is subject to the terms, conditions and exclusions of the relevant policy.

To the extent permitted by law, our liability is limited to the value of the transport service provided. We are not liable for indirect or consequential loss, or for delays caused by events beyond our reasonable control.

6. Delivery Times

Delivery windows are estimates only and are not guaranteed. While we make every effort to deliver on time, factors such as weather, road conditions, mechanical issues and other circumstances beyond our control may affect timing.

7. Cancellations and Changes

If you need to cancel or change a booking, please contact us as soon as possible. Cancellation fees may apply depending on the timing of the cancellation and any costs already incurred on your behalf.

8. Consumer Rights

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy conferred on you by the Australian Consumer Law or any other applicable law that cannot lawfully be excluded.

9. Intellectual Property

All content on this website, including text, graphics, logos and images, is the property of Asset Movers Australia or its licensors and is protected by copyright. You may not reproduce or use this content without our written permission.

10. Changes to These Terms

We may update these Terms from time to time. The current version will always be available on this page. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us on 0416 689 689 or via our contact page.

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